Kaitlin's Heart For Heroes

  • Supporting resources and services for First Responders, Veterans and their families
  • Providing outreach/referral opportunities to available resources.
  • Working to reduce the stigma related to mental health among First Responders.
  • Providing Support for Crisis Response K9s across Iowa
non-profit 501(c)(3)

  •  06/26/2026 05:00 PM - 06/26/2026 09:00 PM
  •   716 SW 3rd St, Ankeny, IA, USA

Kaitlin's Heart for Heroes invites you to come out for a meet and greet. Come take a picture with some of the canines along with their handlers from Crisis K9s of the Midlands. Comedian Val Cumming will also perform. There will be some raffle / silent auction items available as well.

  •  08/03/2026 09:00 AM - 08/03/2026 06:00 PM
  •   11200 Northwest Towner Drive, Grimes, IA, USA

4-Person Best Ball golf outing all to raise awareness and funds for a cause that truly matters; the stigma associated with mental health issues in the workplace among our First Responders and Veterans as well helping Crisis K9s of the Midlands get more crisis response dogs across Iowa.

  •  01/24/2026 01:47 PM - 02/01/2026 07:47 AM
  •   Parkersburg, IA
  •  12/30/2025 11:11 PM - 01/02/2026 05:11 PM
  •   515 Clark Avenue, Ames, IA, USA

KHFH made a Donation to the City of Ames to help with the costs of their therapy dog Penny.

  •  12/14/2025 11:07 PM - 01/02/2026 05:07 PM
  •   Muscatine, IA, USA
  •  11/12/2025 10:31 PM - 11/15/2025 10:31 PM
  •   Center Street, Des Moines, Iowa, USA
  •  10/18/2025 10:47 PM - 01/02/2026 04:47 PM
  •   Newton, IA
  •  04/27/2025 08:00 AM - 04/27/2025 12:00 PM
  •   551 S Taft Ave, Mason City, IA, USA

8am - Noon Breakfast: Pancakes, Eggs, Sausage, Bacon, Orange Juice, Bottled Water, Coffee with a live and silent auctions. Live auction begins at 10am. Silent Auction ends at 10:30am. A special thank you to the local team members at Smithfield’s Mason City, IA Facility, Crete, NE Facility, and Sioux Center, IA Facility for their continued support to KHFH.

  •  11/08/2024 11:23 AM
  •   Center Street, Des Moines, Iowa, USA
  • $15
  •  06/30/2024 01:00 PM - 06/30/2024 01:00 PM
  •   1 Line Drive, Des Moines, IA, USA

Come join us for an afternoon at the ball game! On June 30th at 1pm, join us at Principal Park to cheer on the Iowa Cubs! Show your support for our First Responders and our mission to #stompoutthestigma associated with mental health in the First Responder community by purchasing tickets for yourself and your friends and family. A portion of every ticket sold will directly support our work to provide hope and support to our Fire Fighters, Paramedics, Law Enforcement Officers, Dispatchers and family members who may be experiencing traumatic job-strain or Post Traumatic Stress Disorder that could lead to suicidal thoughts or actions. Follow us on Facebook at Kaitlin’s Heart For Heroes or go to our website at www.kaitlinsheartforheroes.org Check out our Support Group available to our First Responders that is facilitated by a licensed therapist. First Responders can request an invite by emailing us at Kaitlinsheartforheroes@gmail.com

  •  04/13/2024 09:34 PM
  •   Columbia Club

This is a Free Will Donation event with Silent Auction items to support First Responders and their families in Iowa and Southern Minnesota.

  •  10/29/2023 12:30 PM - 10/29/2023 12:30 PM
  •   Central Park, Mason City, IA

This walk is a fundraiser for Kaitlin’s Heart for Heroes. This foundation supports Iowa First Responders suffering from extreme job stress/Post Traumatic Stress Disorder through the provision of care packages, resource and referrals and when available-funds for mental health educational opportunities. Sign-in will begin at 12:30pm at Central Park in Mason City ….. walk will begin at 2pm …. Activities and music will continue until 6pm.... BE SURE TO DRESS UP AS YOUR FAVORITE SUPER HERO!

  •  10/07/2023 12:32 PM
  •   210 U.S. 18, Clear Lake, IA, USA

https://www.facebook.com/studio65tattoo/videos/2049772465361391/

  •  06/24/2023 04:46 PM
  •   Mason City, IA, USA

Benefit to promote Kaitlin's Heart For Heroes Foundation; a foundation to honor Kaitlin Bergan, a Paramedic/FF who died by suicide. KFFH was founded to honor the service of First Responders who died by suicide and their loved ones.

Venmo
Use the Venmo QR code to make Donations or Purchases.
02/10/2025

Kaitlin's Story - Youtube

Tom Mann talks with Scott & Lorena Bergan about their daughter Kaitlin.

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02/10/2025

Kaitlin's Story - Spotify

Tom Mann talks with Scott & Lorena Bergan about their daughter Kaitlin.

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02/10/2025

Kaitlin's Story - Buzz Sprout

Tom Mann talks with Scott & Lorena Bergan about their daughter Kaitlin.

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04/15/2024

KAAL News 6 interview of the Kaitlin's Heart For Heros Fundraiser 4/13/24

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09/21/2024

The First Person by Michael Judge

Mike interviews Lorena Bergan about Kaitlin Bergan and Kaitlin's Heart for Heros and the annual family weekend sponsored by First H.E.L.P.

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10/04/2024

KIMT TV - Brandon Cote

Two Iowa parents supporting first responders struggling with mental health after daughter's suicide

Read More
ABOUT
Kaitlin's Heart for Heroes was established to honor the life of Kaitlin Bergan and her dedication to life as a Firefighter/Paramedic. Kaitlin valued family relationships and enjoyed spending time with her loved ones. She was a dedicatied young woman that conquered her goals, no matter the obstacles placed in front of her. When she set her sights on something, she never backed down. Knowing early in life that she dreamed of becoming a firefighter/paramedic, Kaitlin began her career as a volunteer firefighter in Coralville, Iowa while attending college at the University of Iowa. Following graduation with a BA degree in Health and Human Physiology, Kaitlin began her career as a paramedic in Anamosa, Iowa along with teaching EMS classes at the University of Iowa and as a volunteer firefighter. Life then took Kaitlin to Memphis, Tennessee where she was accepted as a Paramedic/Firefighter on their SORT Elite Team while she was in training to work in the Special Ops Station 25.    Kaitlin passed away by suicide on April 27th, 2022 at the age of 27 after suffering from PTSD. Kaitlin's family has dedicated their time to support First Responders and their loved ones experiencing similar crisis in their life.
WHY
Post Tramatic Stress Disorder (PTSD)
According to the Substance Abuse and Mental Health Administration (SAMHSA), 3 in 10 or 30% of First Responders suffer from PTSD.

Seeking Treatment 
According to Kennedy-Hansen H. (2020 November) 57% say they fear negative repercussions if they seek help. 40% say they fear being demoted or fired if they seek help. 7 in 10 say they would willingly seek treatment if their organization leaders spoke openly about traumatic experiences.

Suicide 
According to the Ruderman Family Foundation report 2022, more First Responders die of suicide than in any other line of duty each year.

 #STOMPOUTTHESTIGMA
MISSION
To #StompOutTheStigma associated with 
a mental health crisis in the First 
Responder community.
Providing hope and support to Firefighters, Paramedics, Law Enforcement Officers, and Dispatchers, along with their families who may be experiencing traumatic job-strain or Post Traumatic Stress Disorder that could lead to suicidal thoughts or actions.
KHFH MERCHANDISE
CUSTOM BRACELETS https://www.zeffy.com/ticketing/42593e57-cfb6-4e21-a46b-ca601ce20f82 

Therapist 
Jeannie Giordano-Shanks, LISW, Certified Medium and Intuitive Reader

Jeannie holds a Master of Social Work degree and has been a licensed therapist in the state of Iowa for over 24 years, providing counseling and therapy services for over 30 years. She is currently in private practice in Mason City, Iowa, providing support either in office or via telehealth sessions. Jeannie offers both traditional therapy and alternative spiritual guidance, giving her clients treatment choices. She holds a certification in EMDR, and also a certification as a medium and an intuitive reader. She is well versed in individual and couples therapy.

Jeannie Giordano-Shanks, LISW, Certified Medium and Intuitive Reader

Contact Jeannie at 641-420-2825 to schedule an appointment.
KHFH SUPPORT THERAPIST

KHFH SUPPORT THERAPIST

Any First Responder struggling with a traumatic job-related stress which may lead to a mental health issue can contact Jeannie Giordano-Shanks, LISW, Certified Medium and Intuitive Reader. jgiordanoshanks@icloud.com or Kaitlinsheartforheroes@gmail.com

Scott Bergan

Co- Founder & President

Scott Bergan is Kaitlin's father. Scott has worked in food manufacturing for over 37 years, in Production, Operations and Quality Assurance and Food Safety. This work has kept Scott busy throughout his career. Scott is married to his middle school sweetheart and besides Kaitlin, they have two sons. All three of his children have grown up with their own unique qualities, with each one being different from one another. Without knowing that Kaitlin was struggling with a job-related mental health crisis, Kaitlin's Heart for Heroes was established a year after her passing to honor her for always putting herself before others. Mental health is a big struggle with our First Responders and Veterans and our mission is to support them with resources in an effort to try to get them the help they need.

Lorena Bergan

Co-Founder & Vice President

Lorena Bergan is Kaitlin’s mother. Being Kaitlin’s mom was always my number one job. Supporting her in life never stopped even after we lost her, I knew we had to continue that support. The best way to do that was to find out how best to do that. Her dad and I learned about some of her struggles and then by talking to other responders and families the stories sounded similar. This became clear to us we could help, but we needed to do this in many ways, it wasn’t just one thing. Opening a chat room would be just one of many ways to help make a difference. We will not judge, we will share our story with anyone who wants to hear it, we will protect your privacy, & expect the same in return. No one has to share, listening works. We want people in the responder world to feel comfortable, welcomed, and respected. That’s how we raised Kaitlin & her brothers. We know she had trauma related to her work that changed her. The difference is she didn’t have the tools we have or the right people around her or she’d still be here. Thank you for joining us. We are here as a safe place for you to vent, but never to diagnose. This is support for people very dear to us. You are important and valuable, you matter & this is our purpose..

Kevin Schmitz

Treasurer

Kevin Schmitz, CPA, is a board member of Kaitlin’s Heart for Heroes with a passion for supporting first responders and their mental health. He brings extensive experience in accounting, risk management, and governance, along with prior service on multiple nonprofit boards. Kevin is committed to helping organizations build strong, sustainable foundations that support meaningful missions. Outside of his professional work, Kevin enjoys spending time with his wife and two sons. He is an avid outdoorsman who enjoys gardening, hiking, camping, and bike riding.

Jenny Seylar

Board Member

Jenny Seylar is a retired teacher and semi-retired pastor serving as a hospital chaplain in Iowa City. She has a passion for service, which includes walking alongside and providing support for people who are dealing with crisis and trauma. As a board member for Kaitlin’s Heart for Heroes, Jenny advocates for the work of the Foundation by connecting with other non-profits who seek to support those in crisis. In her free time Jenny enjoys her grown children and grandchildren, kayaking the rivers and lakes in Iowa, traveling to serve with her Rotary Club, and spending time enjoying nature.

Sara Broers

Social Media Content Creator

Sara Broers is a professional storyteller, published author, and digital strategist based in North Central Iowa. With a career dedicated to highlighting the hidden gems of the Midwest, Sara brings a wealth of experience in relationship-building and authentic community engagement to the Kaitlin’s Heart for Heroes team. In 2019, Sara was honored by the Iowa Economic Development Authority (IEDA) as the Individual Leader of the Year for the state, a testament to her dedication to Iowa's communities and her influence as a leader in regional promotion. As the co-owner of the Midwest Travel Network and CEO of Travel With Sara, she understands the power of a well-told story to inspire action and connect people across distances. At Kaitlin’s Heart for Heroes, Sara leverages her expertise in social media and content creation to amplify the organization’s mission, ensuring that the stories of our heroes and the impact of our community are shared far and wide. When she isn’t managing digital landscapes, Sara can be found exploring Iowa’s scenic trails, hunting for the perfect bowl of bread pudding, or spending time on her family farm with her husband, Todd, their two sons, and three grandchildren. She is honored to use her voice to support and celebrate those who serve.

Hero Care Packages

Deliver personalized care packages filled with essential items and heartfelt messages to frontline heroes.

Kaitlin's Heart For Heroes Support Group

To provide a safe place for First Responders to come virtually and have a conversation in a social setting to be heard and seen if they so choose. We encourage you to talk about anything that may be causing you to have work related stresses. This group will be led by a licensed therapist who was a first responder along with Lorena Bergan, mother of Kaitlin who died by suicide.

Hand-Made Custom Bracelets

Hand made bracelets by Lorena customized for you. $25.00 / each. Email Kaitlinsheartforheroes@gmail.com to provide details for your bracelet. Payments can be made at BRACELETS https://www.zeffy.com/ticketing/42593e57-cfb6-4e21-a46b-ca601ce20f82

Learn More  

Hand-Made Custom Bracelets

Hand-Made Custom Bracelets

Hand-Made Custom Bracelets

Kaitlin's Heart for Heroes invites you to come out for a meet and greet. Come take a picture with some of the canines along with their handlers from Crisis K9s of the Midlands. Comedian Val Cumming will also perform. There will be some raffle / silent auction items available as well.Read More


  • Date:06/26/2026 05:00 PM - 06/26/2026 09:00 PM
  • Location 716 SW 3rd St, Ankeny, IA, USA (Map)

Upcoming Events

TitleDateLocation
4-Person Best Ball Golf Outing03 Aug 202611200 Northwest Towner Drive, Grimes, IA, USA

Past Events

TitleDateLocation
Butler County EMS24 Jan 2026Parkersburg, IA
Donation for K9 Penny30 Dec 2025515 Clark Avenue, Ames, IA, USA
The Compassionate Friends14 Dec 2025Muscatine, IA, USA
IEMSA Conference12 Nov 2025Center Street, Des Moines, Iowa, USA
Crisis K9s of the Midlands Graduation18 Oct 2025Newton, IA
KHFH 3rd Annual Breakfast Fundraiser27 Apr 2025551 S Taft Ave, Mason City, IA, USA
IEMSA Conference08 Nov 2024Center Street, Des Moines, Iowa, USA
Iowa Cubs Baseball Game30 Jun 20241 Line Drive, Des Moines, IA, USA
Kaitlin's Heart For Heroes Breakfast & Silent Auction13 Apr 2024Columbia Club
2023 Super Hero Walk29 Oct 2023Central Park, Mason City, IA
Studio65 KHFH Tattoos07 Oct 2023210 U.S. 18, Clear Lake, IA, USA
Kaitlin's Heart For Heroes Fundraiser24 Jun 2023Mason City, IA, USA
Ionia Volunteer Fire Department in Ionia, Iowa

Ionia Volunteer Fire Department in Ionia, Iowa

The Ionia Fire Department is a volunteer department located in the rural community of Ionia, Iowa. This department lost one of their own to a tragic accident while responding to a call. Since this tragic accident, these firefighters have been hurting from their loss.

Ionia FF Captain Tony Hoffman

Ionia FF Captain Tony Hoffman

Captain Tony was a respected member of the Ionia Fire Department who died as the result of a tragic accident while responding to a cornfield fire. Tony passed away honorably serving his community and was able to leave a final gift through organ and tissue donation. Tony will be remembered most for his signature statement "How's It going".

Ionia Volunteer Firefighters

Ionia Volunteer Firefighters

On Wednesday March 20 2024, Lorena Bergan and Brian Koob presented these volunteers with our KHFH Care Packages. These firefighters were very appreciative for receiving these care packages. They were also amazed that Kaitlin Heart For Heroes is there to support our First Responders.

Ionia Volunteer Fire Department

Ionia Volunteer Fire Department

On March 30, 2025 Lorena and Scott visited the Iona Volunteer Fire Department to honor them for allowing Kaitlin's Heart for Heroes to support them after the loss of their "brother" Tony.

Suicide Hotline

We can all help prevent suicide. The 988 Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals in the United States. CALL 988

NAMI-Iowa

National Alliance on Mental Health (NAMI) Iowa is an organization of families, friends and individuals whose lives have been affected by mental illness. Together, we advocate for better lives for those individuals who have a mental illness. Call 1-800-950-6264

Hope Beyond The Badge

The is a podcast that brings awareness about mental health in first response.

Polk County Suicide Prevention Coalition

This Coalition is for suicide death loss grief support in central Iowa.

Prarie Ridge

Empower individual to live healthy purpose-filled lives on their terms

Firefighter Behavioral Health Alliance

Saving Those Who Save Others The mission of Firefighter Behavioral Health Alliance is to collaborate, develop and implement behavioral health awareness, prevention, intervention, and post crisis strategies to provide firefighters with an easily accessible and confidential source of information.

Intuitive Wisdom Guidance

Traditional therapy services with the support of a licensed therapist with over 20 years' experience.

  • 1325 NW 33rd Ln, Ankeny, IA, USA

Join Kaitlin's Heart for Heroes in supporting our First Responders. They are there for us in a time of need, so let's be there for them when they need help.


MAJOR SPONSORS
For past couple of weeks beginning on 7/26/2024, Lorena and Scott have been traveling around Nebraska and Iowa to our major supporters to present them with a Certificate of Recognition for their continued sponsorship to Kaitlin's Heart For Heroes.  With their support, we are able to provide support to our First Responders who are struggling with a job-related mental health issue.  
We also presented each one of these individuals with one of our challenge coins.
Smithfield Foods- Mason City, IA
Smithfield Foods - Lincoln, NE
Smithfield Foods - Crete, NE
Smithfield Foods - Sioux Center, IA
Cargill - Mason City, IA
Dickson Industries - Des Moines, IA
Safe Foods Chemical Innovations
First Citizens Bank - Mason City, IA
Cedar Rapids Firefigters Association - Cedar Rapids, IA
Martha Schmitz - Cedar Rapids, IA